Extract from our general terms and conditions:
§6 Right of cancellation of the customer as a consumer:
Right of cancellation for consumers
Consumers are entitled to a right of cancellation in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity:
Cancellation policy
Right of cancellation
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.
To exercise your right of cancellation, you must inform us at
KFZ Marburg
KFZ Marburg e.V.
Biegenstr. 13
D-35037 Marburg
E-mail merch@kfz-marburg.de
Fax 05123 45678910
by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to cancel this contract. You can use the attached sample cancellation form, but this is not mandatory.
Consequences of cancellation
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.
We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earliest.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you dispatch the goods before the period of fourteen days has expired.
You shall bear the direct costs of returning the goods.
End of the cancellation policy
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§7 Cancellation form
Sample cancellation form
(If you wish to cancel the contract, please complete this form and return it to us)
To :
KFZ Marburg
KFZ Marburg e.V.
Biegenstr. 13
D-35037 Marburg
E-mail merch@kfz-marburg.de
I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
_____________________________________________________
Ordered on (*)/received on (*)
__________________
Name of the consumer(s)
_____________________________________________________
Address of the consumer(s)
_____________________________________________________
Signature of the consumer(s) (only for notification on paper)
__________________
Date of notification
__________________
(*) Delete as appropriate.
§8 Warranty
The statutory warranty regulations apply.
§9 Code of Conduct
We have submitted to the codes of conduct of the following organisations:
Trusted Shops GmbH
Colonius Carr
§10 Contract language
The contract language is exclusively German.
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§11 Customer service
Our customer service for questions, complaints and objections is available on weekdays from 10:00 a.m. to 2:00 p.m. at
Telephone: 06421 13898
Fax: 06421-2012410
E-mail: merch@kfz-marburg.de
is at your disposal.
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Status of the GTC May.2020
Free terms and conditions created by agb.de
